IS TECH HOLDING
YOUR COMPANY BACK?
Technology shouldn't be drowning
your work from home staff.
Service DeskAward winning customer service scores supporting all of your staff across the nation.
Co-ManagedWe become an extension of your IT team, setting goals, creating accountability, and maximize your investment in IT.
Turn-key Remote CloudLIft and shift local or remotely accessed application workloads to private or public clouds - Enabling staff to access from anywhere on any device.
Collaboration & Communication Email, Office 365, telephony, and collaboration solutions increase staff's collaboration no matter where staff are working.
Cyber-Security & ComplianceTurn-key SEIM and cyber security protections as an additional service and layer of Service Desk ensure lower risk of ransomware and phishing.
ComplianceEnable staff to be prepared for compliance and security awareness training, HIPAA compliance.
About Dedicated IT
How does it work?
We become your IT department or integrate into your IT organization as an escalation or management layer. In the event you need someone on site, we are also equipped with dispatch and staffing capabilities; hiring and scaling up/down IT part time or full time Dedicated IT staff.
Additionally, we deliver operational focused strategy by implementing accountability to ensure your goals are being met.Let's talk
Our mission is to make people and organizations better tomorrow than they were today.
No matter where you're working, you need an IT partner who has your back and can help you at any moments notice.
Photo: Nextech's EDGE Conference 2020
The service was excellent, thanks to my IT expert Omar, he was patient and helped me with all my concerns. Give that man a raise!!
Skyway Surgery CenterFelicia C.
This IT TEAM is amazing, Always very courteous and polite and work through the problems to get them solved. APPRECIATE YOU ALL!
Ortho Associates of HawaiiDevon C.
Awesome job helping me track down our IP address for a PCI certification. Thanks again!
Vero Beach NeurologyDan H.
William is always awesome, responsive, and very helpful. THANK YOU!
Atlantic Orthopedic GroupMonica A.
|Steven was very quick to respond to my questions. These guys do great work.
Brevard ENTWanda D.
|Brad was so kind to help me quickly. The processes was slightly different from the instruction since I remote in. He was able to assist me to update my password in a matter of minutes.|
Southeastern Printing CoSue H.
|Quick to call and quick to solve my request. Very courteous too, thank you! :)
Hampton Inn - Cocoa BeachGen T.
|I appreciated the patience exhibited in getting me back online. Courteous and professional.
Rogers - Oklahoma CityAnne H.
Experts at your disposal, nationwide reach
We're helping staff work remotely by supporting them with securely connecting to the applications they use when they're working in the office. When they experience problems, we provide various support entitlements to ensure they're staying productive and issue free.
Dedicated IT supports companies with and without IT teams. If you have an immediate need for support, let's chat.Let's talk
What matters to our customers right now
Helpdesk + Support
Access to Applications
Security & Protection
Strategy for coming back to work
Asset Tracking & Management
Is your IT partner or IT staff disappointing you?
Working remotely is a challenge
Making the move to better Managed Services starts with
Service Desk is offered depending on your company's needs, size, and complexity. We offer support to companies with no IT staff, small IT teams, and large IT teams.
What can I expect when making a move to Dedicated IT?
Sales Discussion – Proposal - Launch
If we’re a good fit, we’ll build a proposal for your review.
The IT Advisor
An IT Advisor runs onboarding. They work directly with you for a period of 4-5 months to ensure the transition is with excellence.
Congratulations! Service is now being delivered.
90 Days with The IT Advisor and account management.
About Dedicated IT
Partnerships and vendors we hold close
Strong partnerships, certified leaders with the industry's best in class
Real testimonials from April 2020.