IT Support - Level 1

IT Support / Helpdesk Ninja

Dedicated IT is looking for new team members. For more than 15 years, we have provided kick ass IT services to hundreds of small and medium sized businesses. We not only specialize in IT management, but we are changing the meaning of outsourced IT with our highly diverse and talented team.

Our diverse team of highly trained, certified engineers stay current with the latest technologies and systems, while our in-depth industry expertise assures our customers receive standardized, tested solutions and best business practices for their specific environments.

All candidates must be able to pass a background check and drug screening.


Melbourne, FL - Space Coast Office

Job Title

IT Support  / HelpDesk L1

Summary of requirements

Flippin Awesome Personality, Eager to Learn, Windows, Windows Server, Exchange / Office 365, Firewall, Switch, Hypervisor, Basic Project Management, Wireless Experience, Ransomware knowledge, Loves Documentation, LOVE TECHNOLOGY  

We are looking for "A" players

Maybe you have not been given the right opportunity to gain experience or an environment to grow -- Here are a few key items that make us consider your application.


Bonus if you have MSP experience or worked for a managed services company.

It's all about the communication 

Ability to speak and write clearly and be able to explain complex topics simply

Keeping it fresh

Professional appearance and a confident and engaging personality

I can has certs?

Previous or current training at a technical school is preferred, but not required

Get into the mindset

Customer service first mentality and ability to multi-task successfully

Know the basics and be trainable 

Knowledge of operating systems, router and printer setup, ability to resolve basic driver issues, install software, and understand basic network protocols

Do you possess #techlove? 

Are you passionate about IT? If not, probably not going to do well with "our kind"


This is your best opportunity to give us your elevator pitch

Candidate MUST call and leave a 30 - 60 second commercial about why they think they are qualified for this position.

Please leave your name and contact information. 

call and leave interview

Or when ready, call: 561-202-1690 to make your voice count.

Dedicated IT Diversity Vision Statement 

Dedicated IT is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of Dedicated IT is enhanced through initiatives that promote diversity throughout Dedicated IT around the nation. Dedicated IT is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. Dedicated IT is committed to providing equal opportunities in employment, and treating our Dedicated IT associates and Dedicated IT applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.