Computer Network Support and Managed Services Pro

I was delighted this morning to open up the online edition of ChannelPro Magazine and find that DedicatedIT was featured in the “Pricing Managed Services Like the Pros” article.

Not only is it nice to see your name in print, but it’s very flattering to be called a “Managed Services Pro” by a well-respected magazine like ChannelPro.

I guess that taking a leap of faith and deciding to perform only Managed Services (and not hourly, break-fix work) for our clientele is beginning to pay off. It has allowed us to focus and become  “pros” at what we do.

Was DedicatedIT the only Computer Network Support Company that Had Difficulty Pricing Services?

No. The article says that DedicatedIT was not alone in not really knowing how to price our services. What we were doing was so new, there really weren’t any playbooks or other companies from which to to copy.

Here is an excerpt from the article:

Most newcomers to managed services struggle with price-setting. Adam Steinhoff found it easy. “It was probably a little too easy,” chuckles Steinhoff who is president and CEO of DedicatedIT, a managed services provider in West Palm Beach, Fla. He just arbitrarily chose figures that sounded low enough to attract customers but high enough to earn a profit.

Read the full article on pricing computer network support for managed services providers.