DedicatedIT will be indulging its artistic side this weekend at the 16^th Annual Lake Worth Street Painting Festival being held on February 20^th and 21^st. This event is the country’s largest with more than 200 street paintings and covering more area than any other festival of its kind in the United States.  It’s a non-profit event that provides scholarships to graduating Palm Beach County students and supports other community art projects…. and it is just a great way to get out and enjoy the South Florida air.

Computer Network Support Company is a Sponsor for 3rd Year

This will be the third year that DedicatedIT has been one of the “square” sponsors. A “square” is the space allotted to each artist to create a chalk painting on the pavement. DedicatedIT is bringing in Marty Riley, a Missouri artist, to produce an original art work again this year. This is Marty’s 3^rd year being DedicatedIT‘s artist.

[We think the Midwest winter has something to do with her decision to head south each February at the request of her nephew, Adam Steinhoff, President and CEO of DedicatedIT.]

Several streets in Lake Worth will be closed for the event to allow artists to use the pavement as their canvas.  This allows everyone to walk around, view the artwork in progress and have a chance to meet and talk with everyone. Besides the interesting artwork, there will be strolling musicians and as many street side cafes as you would find at a good-sized county fair. Bring the whole family… even the dog. This weekend’s weather should be perfect: not too hot and no rain in the forecast.

Meet Your Network Support Engineers

Stop by the DedicatedIT square on Lake Avenue, between L and M Streets in Lake Worth, between 10 AM and 6 PM on Saturday and Sunday to watch Marty create art for DedicatedIT.

Introduce yourself to the folks from DedicatedIT. We look forward to putting names with faces.

Feel free to give Adam Steinhoff a call on his cell phone. His cell phone number is 561-719-6079. He will be happy to provide directions (in addition to frosty beverages when he sees you).

Lots of Photos

Here are some photos from previous years:

2008 Lake Worth Street Painting Festival Photos

2009 Lake Worth Street Painting Festival Photos

What is the one thing that you do that gives you that little tingle of satisfaction in your brain?

For our General Manager, Scott Maulsby, it is checking an item off his list of things to do for the day. Our bookkeeper, Lila Steinhoff, loves it when the checking account balances at the end of the month.

Our technicians get that little twinge of brain satisfaction when they fix a problem that no one else could.

What Happens in the Mind of a Network Support Technician?

We love a challenge. There is nothing better than a person coming to one of our techs with a problem that “no one else has been able to fix”. We eat up that stuff.

Try this out the next time your home computer isn’t working and your technical friend isn’t very motivated to fix it for you: Tell your friend that you gave your computer to three other technicians (even if you haven’t), and they said it was impossible to fix.

I bet it is fixed before the end of the day.

We’re On your Network Server and Workstation Problems like a Pack of Wild Dogs

Because DedicatedIT’s staff loves a challenge and gets immense pleasure from fixing ‘impossible’ computer problems, we seek out broken networks. We love it when we land a new South Florida small business client and their network is in shambles.

We begin by performing an onsite assessment of your network and log as many as a hundred service tickets for things that need repair. We classify them based on their priority and their impact to your business.

Then, we do what we do best: find problems and fix them.

The benefit to your small business is two-fold:

• Your network becomes more stable as we search for and fix problems. The longer you are with DedicatedIT, the fewer problems you will have. Guaranteed.
• Because you are on a fixed-free, unlimited support contract, you are not paying by the hour. We fix everything we can because it benefits both companies to provide you the most stable network possible. (That, and we really do love this stuff.)

What’s Better than Fixing Computer Network Problems?

Getting responses like these to our “how’d we do” emails that go out after we close a ticket:

• Great job. Fast, knowledgeable, efficient. Not afraid to get one’s hands dirty. Thanks.
• My computer is working good, and it was fixed in good time. thank you.
• All better, thanks guys. Great job as always.
• Terrific! Thanks Ben!!!!
• Awesome once again!
• Great!
• Great, thank you.
• You guys are awesome!
• I wasn’t here for the final fix but it’s working now; thanks guys!
• Thank YOU so much for your immediate response and stellar “find” Friday evening. For all you do, thank you again.

And, these are just from the past three weeks.

Have a Computer Network in South Florida that is in Shambles?

Here is a comment we recently received from a client we picked up about a month ago.

I should win the monthly prize for having the most tickets in such a short time. My concerns of years of neglect and mass disorganization of our systems are being confirmed. Ben’s doing a great job. — George

Do what George did and call DedicatedIT today. We will handle anything you throw at us.

Mention this blog post when you setup a meeting with one of our account managers, and we’ll send a technician with them to provide a no-cost network assessment. (Normally valued at $400.)